Shipping & Delivery

Last updated: March 2026

At Axrive, we are committed to delivering your order as safely and efficiently as possible. This policy outlines our order processing times, estimated shipping durations, and delivery guidelines for both domestic and international orders.

1. Order Processing vs. Shipping Time

Processing time refers to the time required to prepare and pack your order before shipment. This is separate from shipping time.

Processing Time:
1–3 business days (Monday–Friday, excluding holidays)

Shipping Time:
Varies by destination

During peak seasons, promotions, or high order volume periods, processing may take up to 5 business days.

Once your order is shipped, you will receive a confirmation email with tracking details.

2. Estimated Delivery Times

Region Estimated Delivery Time Tracking
🇺🇸 United States 5–10 business days Available
🌎 International 10–20 business days Depends on carrier

Delivery estimates do not include weekends or public holidays.

Delays may occur due to:

• customs inspections
• weather conditions
• high shipping demand
• carrier disruptions

Once a package is handed over to the carrier, Axrive does not control delivery speed.

3. Shipping Fee

We offer a simple and transparent shipping structure:

• Flat Shipping Fee: $6.90 per order

No hidden charges.

Shipping fees are non-refundable once the order has been shipped.

4. International Shipping Policy

Axrive ships to most countries worldwide.

Please note:

• Customs procedures vary by country
• Import duties and taxes may apply
• Customers are responsible for all customs fees

International shipments are typically handled as DDU (Delivered Duty Unpaid).

Tracking is provided when available.

5. Tracking Your Order

Once your order ships, you will receive:

• a tracking number
• a tracking link

You can also track your order here:

👉 https://axrive.com/pages/track-your-order

Note: Tracking updates may take 2–5 days to appear.

6. Delayed Deliveries

Shipping delays may occur due to factors beyond our control.

If your tracking has not updated for 30 business days, please contact us for assistance.

7. Order Cancellation

Orders may be cancelled within 12 hours of purchase if processing has not started.

Once processing begins, cancellation may not be possible.

8. Lost, Damaged, or Stolen Packages

If your order arrives damaged:

• Contact us within 7 days of delivery
• Provide photos and your order number

If a package is marked Delivered but cannot be found:

• Contact the carrier first

Axrive is not responsible for lost or stolen packages after confirmed delivery.

9. Holiday Season Notice

During peak seasons (November–December):

• Processing and delivery times may be extended
• Delays may occur due to high demand and customs

We recommend placing orders early during holiday periods.

10. Shipping Rate Policy

Shipping rates are fixed at $6.90 per order and do not fluctuate based on carrier pricing.

11. Contact Information

For shipping-related inquiries:

📧 Email: emmittzambranac@gmail.com

🌐 Website:
https://axrive.com

We typically respond within 1–2 business days (Monday–Friday).

12. Policy Updates

Axrive reserves the right to update this policy at any time.

By placing an order, you agree to the terms outlined in this Shipping & Delivery Policy.

Axrive Official Store
Premium Car Accessories & Automotive Essentials
https://axrive.com